Removal or deletion request
Data Deletion
This page explains how to request deletion or removal of personal information submitted to Béton Excavation A1 through the website, forms, phone calls, emails or digital tools connected to our services.
Last updated: June 2, 20261. How to Request Deletion
Send a request to betonexcavationa1@gmail.com with the subject “Data deletion”. You can also call 450-512-5612 if you need help making the request.
Include the information needed to locate your file: name, phone number, email, project address or area, approximate request date and the form or communication channel used.
2. Identity Verification
We may need to confirm your identity before deleting or changing a file, especially if the request involves sensitive information, photos, an application or an active customer file.
This verification helps prevent an unauthorized person from deleting or obtaining information that does not belong to them.
3. What Can Be Deleted
Depending on the file, we can delete or anonymize information submitted in forms, messages, photos, documents, internal drafts, notes connected to a non-active request and tracking data that can reasonably be associated with you.
If a request involves an external service such as Meta, Google, Hostinger, Elfsight or another provider, we will tell you when deletion must also be requested directly from that provider.
4. Deletion Limits
Some information may need to be kept when the law requires or allows it, including invoices, contracts, warranties, accounting records, job-site records, fraud prevention, security, claims or legal obligations.
In those cases, we will limit access to retained information and keep it only for the necessary purposes.
5. Response Time
We process requests within a reasonable time. When the request concerns access to or correction of personal information, Quebec's private-sector privacy law provides for a response no later than 30 days after the request is received.
If we need additional information to confirm identity or locate the file, processing may begin once that information is received.
6. Platform-Related Data
If you arrived here from a platform such as Facebook or Instagram, send the request by email and mention the platform involved. We will delete or anonymize the information we control, subject to the limits described above.
Data held directly by an external platform may need to be deleted through that platform's account or privacy tools.
Send a request
Email us with the subject “Data deletion” and include the name, phone number or email used in your request so we can find the file.